China Tours, China Travel Tours, China Travel Service
 

  Home > Trip Planning > General Tour Information

 

  General Tour Information
If you have any questions not answered in our FAQs, we welcome your calls.    Back to Trip Planning home page >>
Tours
What distinguishes your tours from those of other China tour companies?
What is included in the price of the tours?
What is not included in the price of the tours?
Are all tours escorted?
How large are the tour groups?
What happens if not enough people book on my tour? Will you cancel it?
How early do the tour activities start each day. When do they end?
Do you offer "custom" tours?
Can I "customize" my tour without spending a lot of money?
What hotels do you use for your tours?
Do you favor the large, Western-style hotel chains?
Is there time provided for shopping during the tours?
Tour Prices, Reservations, Payments, Cancellation Policies and
Travel Insurance
What is included in the price of the published tours?
What is not included in the price of the published tours?
How do I make a tour reservation?
Do you require a deposit to secure my tour reservation?
If I've sent you a deposit for a tour, is that tour's departure guaranteed?
If I cancel my tour before making Final Payment, is my deposit refundable?
What form of payment do you accept for Final Payment?
What if I need to cancel my tour reservation?
Do you recommend the purchase of travel insurance?
About how much does travel protection cost?
Accommodations - Hotels
What kinds of hotels do you use for your tours?
Do you favor the large, Western-style hotel chains?
Do you feature 4- and 5-star hotels?
Do you have the names, addresses and phone numbers of the hotels featured in your tours?
What kind of accommodations are offered aboard trains?
I am traveling with my small children. How will they be accommodated at hotels?
How soon will I know what hotels I'm staying at?
Can I request a non-smoking hotel room?
I'm traveling alone. Can you match me up with a 'roomate'?
Air Travel
Is airline travel provided within the tours?
Which airlines do you use for international air travel?
What airline taxes or fees are included in the Tour and Air Program price? What taxes or fees are not included?
Can I purchase airport/hotel transfers separately?
Does the Land Tour price include airport transfers?
Within China, what kind of aircraft will I be flying on during my tour?
How long is the flight from North America TO China?
How long is the flight FROM China back to North America?
I want to arrange my own flights to and from China. What airlines can I choose from?
What are the baggage restrictions for my flights?
If I book your new Angkor Wat Package in Cambodia, what airline will you use?
Transfers
Are airport transfers included in the tour price?
What about taxis? Can I take a taxi from the airport to my hotel?
Anything else I should know about taxis in China?
Does the Shanghai Maglev transfer cost extra?
If I can't use the Shanghai Maglev transfer do I get a refund?
What exactly is the Shanghai Maglev?
Food & Beverages
Are meals included during the tours?
I've heard that Chinese food is really spicy. Is that true?
Is the water safe to drink in China?
Is bottled water provided during the tours?
Will there be "Western-style" meals available on the tour?
Can my special dietary needs or preferences be accommodated on the tour?
Are Kosher meals available on my tour?
What beverages are included. Which ones aren't?
Money Matters
Can I use my credit cards for purchases in China?
Is it easy to exchange currency while in China?
Before leaving for China, should I convert some of my currency into the local currency?
How much money should I bring to China with me?
Are there ATMs in China?
What is the official currency in China?
What's the official currency exchange rate?
What else should I know about Chinese currency?
Is tipping expected?
Do you recommend the purchase of travel protection?
About how much does travel protection cost?
Shopping
Is there much time devoted to shopping during the tours?
I've heard about the "factory stores." What are they?
What are the best souvenir buys in China?
Are different regions famous for different items?
Gratuities
Is tipping expected on my tour?
Outside of my tour, is tipping expected?
Electricity
Will I need an electrical converter in China?
Can I charge my cell phone or lap top batteries in China?
Clothing & Packing
Is there a "dress code" on the tours?
What kinds of clothing should I pack?
Are there any clothing "dos & don'ts" I should be aware of?
Is their a different dress code on the Yangtze River Cruise?
Are their laundry facilities available during the tour?
Do I need to pack soap, or TP, or washcloths?
What are the most common things people FORGET to bring?
What are the baggage restrictions for my flights?
Any other tips on packing?
Weather
What's the weather like in China?
What are some of the average temperatures in cities in China?
Are the hotels, tour buses and trains air-conditioned?
What kinds of clothing should I pack?
Communication
Can friends and family communicate with me while I'm in China?
Can I use my cell phone while traveling in China?
How can I call home if I don't have a cell phone with international dialing capability?
Health Concerns & Travel Insurance
Do you recommend the purchase of travel insurance?
About how much does travel protection cost?
Is smoking permitted on the tours?
What if I get sick during a tour. What medical facilities are provided?
Can I request a non-smoking hotel room?
Children
Are there any age restrictions on our China tours?
Why do you limit your tours to guests age 9 or above?
Do the hotels and cruise ship accommodate families?
What about on tours with trains? What accommodations are available for families?
Language
Does my tour guide speak English?
Is English widely-spoken in China?
Will I need to know any Chinese before I go to China?
Is it true that there are different Chinese dialects?
Are tours available in languages other than English?
Do the taxi drivers in China speak English?
Tour Documents
When can I expect to receive my Tour Documents?
What will my Tour Documents consist of?
What's not included within my Tour Documents?
Do you provide e-documents?
Tibet (high altitude) Advisories
I'm concerned about altitude sickness in traveling to Tibet. What can I do to minimize it?
Is there medication I can take to help reduce the effects of High Altitude Sickness?
I'm interested in the Tibet tours which feature the Train to Tibet. Tell me more about the train.
I'm interested in the Everest Explorer tour. What can you tell me about the Everest Base Camp?
Tibet Train Service & other rail services
On which tours do you offer train service?
Tell me about the Train to Tibet service
Optional Activities & Attractions
What optional activities and attractions are available on the tours?
I can ride a bike along the top of the Xian City Wall?
Can I pet a panda at the panda reserve?
Solo Travelers, Single Share Arrangements
I'm traveling alone. Can you match me up with a 'roomate'?
What's the advantage of being matched up with a 'roomate'?
Are there potential problems matching me with a 'roomate'?
If I'm traveling alone why do I have to pay a Single Supplement?

Tours
  What distinguishes your tours from those of other China tour companies?
   We offer several "Points of Distinction" that we feel clearly separate us from other tour companies:
  • All-Inclusive!: Our China tour includes virtually everthing in the tour price - All Gratuities, Airport Transfers, Taxes and Fees, and virtually All Meals.
  • Small Group Size: Our groups are limited to 24 guests; most of our tours operate with fewer than 16 guests...far fewer than many tour companies with 30-50 guests.
  • Guaranteed Departures: Your paid deposit guarantees the operation of your tour. We have no "minimum participation" levels in our tours.
  • Fully-Escorted: If your published tour has 6 or more guests, it's guaranteed the full-time services of a Tour Manager. Most every city or region we show you includes the added services of a local City Guide and a local motorcoach Driver.
  • Authenticity: We do our very best to allow you to connect to the people and culture of China. For example, we tour the Great Wall at a less-congested, less-commercialized venue. We visit Giant Pandas in their native habitat - not in a zoo.
  • The Extras!: Compare what our tours INCLUDE AT NO EXTRA COST with other tour companies. Our Land Tour prices include air fares and air taxes. Our Land + Air prices include all published air taxes (other companies usually tack on additional fees and taxes often amounting to $250 and more). We include beverages: water, tea, coffee, sodas, even domestic beers and wine!
  • Fresh Ideas: We've provided innovative ideas like the "Your Choice" program whereby you can opt for various self-guided tours in selected cities allowing you to "customize" your travel experience in China to fit your tastes and curiosity.
  • Varied Tours: "Essential" highlights tours, "Adventure" tours, "Luxury" tours - we offer them all. From the Silk Road to Shanghai, the heights of Mt. Everest to the depths of river canyons, we offer an amazing variety of tours - and flexible tour options and extensions, as well.

As with hotels and cruise lines, tour companies tend to cater to general or specific "markets" - i.e. youth or student travel, budget, mainstream, upscale, and luxury. We tend to focus on the mainstream, upscale and the luxury markets.

  • Mainstream/Upscale: Our tour group size (max. 24), innovative tour options; quality hotels and service levels place us squarely within the Upscale category. Yet our per diem pricing competes closely with Mainstream tour operators.
  • Luxury: Our "Luxury China" series tours - the "Grand 14" and the "Grand 19" - are designed to appeal to guests who prefer 6-star hotels wherever possible, small group size, special access to behind-the-scenes venues, the finest cuisine and personalized service.

Back to the Top
  What is included in the price of the tours?
   Virtually everything! Our published tours include:
  • All Gratuities - for your Tour Manager, City Guides, City Drivers, Baggage Handling - even incidental gratuities - all are included in the tour price.
  • International airport/hotel transfers in Beijing and Shanghai (if arriving/departing on normal tour begin/end dates.
  • Travel aboard the Shanghai Maglev train (if your return flight schedule from Shanghai permits).
  • All intra-China transportation, all travel taxes, all travel fees for plane, train or bus travel.
  • Hotel accommodations as noted in your itinerary.
  • Admission fees to attractions as noted in your itinerary.
  • The services of your tour's Tour Manager & City Guides (see below, "Are all tours escorted?").
  • Virtually all meals as noted in your itinerary.
  • Beverages (tea, soft drinks, domestic beer & wine) with included meals as noted in your itinerary.
  • Yangtze River cruise (if featured on your tour), meals and shoreside attractions as described on your itinerary.
Back to the Top
  What is not included in the price of the tours?
   Your tour price does not include:
  • Passport and Visa fees
  • The services of a Tour Manager if your published tour size has five (5) or fewer participants.
  • Any items of a personal nature such as gifts, medical/healthcare purchases, spa treatments, etc.
  • Meals and beverages not otherwise noted in your itinerary.
  • Trip protection/trip cancellation protection coverage.
We suggest you review our Terms & Conditions provided on our site as it lists important information regarding our tours, pricing and exclusions.
Back to the Top
  Are all tours escorted?
   Virtually every published tour is escorted by a knowledgable, English-speaking Tour Manager who travels with you throughout your tour. As you travel to most cities, in addition to your Tour Manager, you'll also benefit from the services of a local, English-speaking City Guide and a City Driver.

We pride itself in offering small group size; we will not cancel a published tour if the total group size is less than a prescribed number of participants. However, if your published tour departs with 5 or fewer participants, we may not offer the services of a Tour Manager but will, of course, provide the services of a City Guide and City Driver throughout your tour.

Please Note: If you have secured a specially-prepared "custom tour" arrangement with us, your tour price includes the services of a Tour Manager regardless of the number of guests in your tour - unless you request otherwise or are otherwise advised at the time of booking.

Back to the Top
  How large are the tour groups?
   Small. Our group size maximum is 24 guests. The size of the tour group may vary but usually averages from 12 to 16 guests. If the tour group size goes beyond 24 guests, we will split the group into two smaller groups and arrange for the services of an additional Tour Manager and City Guide/City Driver to ensure a more personal travel experience.
Back to the Top
  What happens if not enough people book on my tour? Will you cancel it?
   No. Our tour departures are guaranteed. Once we have received your deposit for your tour, it's going! We do not have a "minimum participation level" that would result in the cancellation of your tour because not enough other guests have chosen it.
Back to the Top
  How early do the tour activities start each day. When do they end?
   Almost every day brings something new; there is no real routine during your tour. But recognizing that most guests want to have a reasaonably active, attraction-filled day, on most days you'll want to have breakfast (almost always provided buffet-style at your hotel) around 7:00 am. The day's touring usually begins around 8:30 am, though variations will occur.

On most days you'll probably have lunch while still touring the local attractions, and return to your hotel in time to rest up before dinner. Virtually all dinners are provided at in-town restaurants chosen for their ambiance, special cuisine or both. Evenings may sometimes include an event such as a folkloric show. In most all cases, you'll be back at your hotel by 9:30 pm.

All tours include at least some minimal "free time," of course. In selected cities, many tours also incorporate our "Your Choice" program allowing you to choose from several specially-designed, self-guided tours during the day (choose shopping or museums, for example) that allow you flexibiltiy in designing your day. Or, if you'd like, you may choose to opt-out of the "Your Choice" program and take in a massage or nap at your hotel!

Back to the Top
  Do you offer "custom" tours?
   Yes. We'll entertain most any inquiry for custom travel within China. Costs will vary, of course. The most important single factor affecting cost can be group size. Prices are higher for small groups (5 or fewer guests) but can be surprisingly low as group size grows - particularly for 12 or more guests.

Custom options include, but are not limited to:

  • Cities: We can provide custom travel to cities not included within our regular tours; we can alter the order of cities or make various substitutions as per your requests.
  • Attractions: We can add or delete attractions to suit your travel needs. Seen the Great Wall or the Terracotta Warriors already? We can offer alternate attractions to keep your visit fresh and exciting.
  • Hotels: In arranging your custom tour we can accommodate requests for specific hotels, specific types of hotel (low-rise courtyard & garden hotels; 6-Star hotels; country inns; etc.) or specific neighborhoods (countryside; suburbs; near shopping; etc.).
  • Transportation: If you're a railfan, we can substitute air or motorcoach travel with rail travel, including overnight train travel. If you'd like, we can arrange 4WD or off-road travel to access remote areas otherwise not visited by mainstream tour groups.
  • Special Events: We can arrange custom events such as private tours to otherwise inaccessible attractions or schedule private folkloric shows or special dinner celebrations.

    Please Note: If you have secured a specially-prepared "custom tour" arrangement with us, your tour includes the services of a Tour Manager - unless you request otherwise.

Back to the Top
  Can I "customize" my tour without spending a lot of money?
   Yes! Our 13-night "Essential China + " series offers significant opportunites and flexibility to customize your travel experience - at a published tour price! Here's how:

Every 13-night "Essential China + " series tour begins (3 nights in Beijing, 2 nights in Xian, 1 night in Chengdu) and ends (2 nights in Suzhou, 2 nights in Shanghai) the same. In the middle are 3 nights that we devote to one of these 5 regions:

  1. Yangtze River Cruise. A 3-day cruise down the Yangtze River from Chongqing to Yichang passing through the scenic Three Gorges.
  2. Guilin. You'll enjoy 3 days in the beautiful Guilin region with a Li River day cruise, a visit with the terraced rice fields and a stay at a Yangshuo resort!
  3. Tibet! You'll fly to Lhasa, Tibet and for 3 days take in the brilliant mountain monasteries and palaces of Tibetan Buddhists - and shop the bustling markets of town, too!
  4. Lijiang. You'll have 3 days to explore this exceptionally quaint, exceptionally beautiful "canal town" (it's a UNESCO World Heritage Site) nestled in the snow-capped foothills of Tibet.
  5. Jiu Zhai Gou. Nature is everywhere on this 3-day visit with two of China's most significant, most scenic national parks, with azure lakes, unique limestone formations, rushing waterfalls and soaring peaks!
Every 13-night "Essential China + " tour features one of the above regional favorites. But if your first choice in departure dates doesn't include the region (Yangtze River, Guilin, Tibet, etc.) you'd like, we'll make it happen for you - and at just about the same price as the normally-scheduled tour. Altogether, you'll spend 10 of 13 nights with your group, parting mid-tour to travel to your "custom" destination. And oh, the stories you'll have to share with your fellow group members when you rejoin them for the final four nights of your tour!

There are some (but very few!) restrictions and guidelines to your "tour customization," so contact us for details.

Back to the Top
  What hotels do you use for your tours?
   In larger cites such as Beijing, Xian, Chengdu, Suzhou and Shanghai, we feature 4 or 5-star hotels. In smaller cities and towns, we'll provide the BEST accommodations available - usually 3- or 4-star properties. The name, address and telephone numbers of the hotels scheduled for your particular tour departure will be forwarded with Final Documents. Accommodations aboard the Yangtze River Cruise, where applicable to your tour, are comparable to modern, ocean-going cruise ships. For more detailed hotel information, please see under "Accommodations" in this FAQ section.
Back to the Top
  Do you favor the large, Western-style hotel chains?
   Not necessarily. Our choice of hotels is based on a variety of factors, including:
  • Quality. Wherever possible, 4- or 5-star hotels are featured. In major cities (Beijing, Xian, Chengdu, Suzhou, Shanghai, Hong Kong) expect to find excellent accommodations with a private bath; cable TV (CNN, HBO, BBC, Bloomberg Report, etc.); in-room safes; in-room coffee/tea; Internet access; room service, laundry service; restaurants; lounges and other services.
  • Location. Wherever possible, we'll choose hotels in upscale neighborhoods as convenient as possible to local attractions, restaurants, shopping, markets and nightlife.
  • Character. Our tag line reads: "an authentic journey." We strive to provide hotels with a distinctive Chinese character wherever possible. For example, hotels with chinese gardens, gracious ambiance, and gracious service move to the top of our list!
Every hotel we offer has been personally reviewed and selected by one or more of our staff members based on the above criteria. Hotel availability varies and we therefore cannot guarantee the same hotels in the same cities for each and every tour. However, we will do our best to always provide the best quality, location and character to ensure you the best travel experience.

For tours which include travel to remote areas, accommodations vary by tour chosen: some may remain very upscale and modern; others may include optional overnights in monasteries, yurts or even tents!

Back to the Top
  Is there time provided for shopping during the tours?
   Yes. Although your China tours are "destination-focused" rather than "shopping-focused," we recognize that most visitors are interested in doing at least some shopping for souvenirs and keepsakes. Accordingly, we provide several, limited-time shopping opportunities in the major cities.

Many tours feature our innvoative "Your Choice" program whereby you may select from pre-designed, self-guided tours in selected cities. The self-guided tours vary but usually focus on shopping, museums or special attractions.

On some tours (the Silk Road with the 2008 Total Solar Eclipse, for example) regional markets are attractions in themselves! Free time is scheduled into all tours to provide extra time for shopping.

Tour Tip: Shopping options typically include several "factory" visits during your tour. For instance, Beijing offers both a "Jade Factory" and a "Pearl Factory" tour; each allow you to see artisans at work...as well as clerks eager to sell! However, there is never any obligation to buy. Suzhou offers a "Silk Factory" tour which demonstrates how silk is processed from cocoon to thread; Xian features a "Lacquer Furniture Factory" where docents describe the lengthy process of lacquer furniture construction. As with all of these "factory" shopping stops, a retail outlet is provided.

Back to the Top
 
Tour Prices, Reservations, Payments, Cancellation Policies and
Travel Insurance
  What is included in the price of the published tours?
   Virtually everything! Our published tours include:
  • All Gratuities - for your Tour Manager, City Guides, City Drivers, Baggage Handling - even incidental gratuities - all are included in the tour price.
  • International airport/hotel transfers in Beijing and Shanghai (if arriving/departing on normal tour begin/end dates.
  • Travel aboard the Shanghai Maglev train (if your return flight schedule from Shanghai permits).
  • All intra-China transportation, all travel taxes, all travel fees for plane, train or bus travel.
  • Hotel accommodations as noted in your itinerary.
  • Admission fees to attractions as noted in your itinerary.
  • The services of your tour's Tour Manager & City Guides (see below, "Are all tours escorted?").
  • Virtually all meals as noted in your itinerary.
  • Beverages (tea, soft drinks, domestic beer & wine) with included meals as noted in your itinerary.
  • Yangtze River cruise (if featured on your tour), meals and shoreside attractions as described on your itinerary.
Back to the Top
  What is not included in the price of the published tours?
   Your published tour price does not include:
  • Passport and Visa fees
  • The services of a Tour Manager if your published tour size has five (5) or fewer participants.
  • Any items of a personal nature such as gifts, medical/healthcare purchases, spa treatments, etc.
  • Meals and beverages not otherwise noted in your itinerary.
  • Trip protection/trip cancellation protection coverage.
We suggest you review our Terms & Conditions provided on our site as it lists important information regarding our tours, pricing and exclusions.
Back to the Top
  How do I make a tour reservation?
   Contact your travel agent! We fully supports the travel agent community; their knowledge of China as a travel destination and their general familiarity with land tours in this region is invaluable. For this reason, while we do accept reservations directly from our guests, we strongly suggest you direct your reservation inquiries to your professional travel agent.
Back to the Top
  Do you require a deposit to secure my tour reservation?
   Yes. A deposit of $200 per person is required to confirm the Land Tour reservation. Deposits should be made by credit card as this is the quickest and easiest way to process an immediate confirmation of tour space. In some cases, the securement of confirmed international air reservations under our Land+Air program may require, in addition to the Land Tour reservation deposit of $200 per person, full payment of the cost of the international airline ticket. In such cases, cancellations or changes to the Land+Air tour may result in the partial or total forfeiture of the international airline ticket.

We suggest you review our Terms & Conditions provided on our site as it lists important information regarding our tours, pricing and exclusions.

Back to the Top
  If I've sent you a deposit for a tour, is that tour's departure guaranteed?
   Yes. Our tour departures are guaranteed. We will operate each published tour regardless of the number of guests booked on that specific tour. We do not cancel tours if they do not achieve a minimum number of tour participants.

However, we do reserve the right to remove a tour from our published inventory (brochure or on site) without prior notice, provided no guests have received confirmation for that particular tour departure.

Back to the Top
  If I cancel my tour before making Final Payment, is my deposit refundable?
   As stated in our Terms & Conditions, deposits are non-refundable. This policy is quite standard among land tour operators and we share in their advice that you take all reasonable care to ensure our tour matches your travel needs before submitting your deposit.
Back to the Top
  What form of payment do you accept for Final Payment?
   Final payment should be submitted by check and is due 90 days prior to departure. Final Payment by credit card is accepted but will incur an additional charge of three percent (3%) to cover credit card processing fees. Reservations under deposit are subject to cancellation if final payment is not received by 90 days prior to departure.
Back to the Top
  What if I need to cancel my tour reservation?
   Because cancellation fees may vary, we suggest you familiarize yourself with our Cancellation Policies as outlined in our Terms & Conditions. To access our Terms & Conditions, simply scroll to the bottom of this page and click on the link marked "Terms & Conditions." A complete table of our cancellation policies is listed therein.
Back to the Top
  Do you recommend the purchase of travel insurance?
   Yes - absolutely. Because the purchase of your tour may represent a sizeable financial investment, we recommend you protect that investment through the purchase of travel insurance.

Travel insurance may be secured many ways, including thorugh your travel agent, your credit card company, your insurance company - and us. Each featured protection plan may offer various levels of coverage and costs but in most cases, primary cost factors are dependent on the extent of the coverage, the overal cost of the tour, and guest age.

Our feature Travelex as the travel insurance provider for our guests. For general information about Travelex click here. By selecting "Get a Quote" you can secure an estimated cost of your travel insurance. Keep in mind that your cost will vary by the tour price and your age.

Back to the Top
  About how much does travel protection cost?
   Travel protection costs will vary. For the standard "Travelite" coverage you may expect to pay these approximate rates (US Dollars):
  • Tour Cost of $2000 per person; Age 34 or under: about $95.00
  • Tour Cost of $4000 per person; Age 34 or under: about $165.00

  • Tour Cost of $2000 per person; Age 35-60: about $120.00
  • Tour Cost of $4000 per person; Age 35-60: about $185.00

  • Tour Cost of $2000 per person; Age 61-70: about $150.00
  • Tour Cost of $4000 per person; Age 61-70: about $300.00

Again, the above is just a sampling of rates and are approximations.

Back to the Top
 
Accommodations - Hotels
  What kinds of hotels do you use for your tours?
   
  • Essential China Tour Series: For these tours which visit the larger cites such as Beijing, Xian, Chengdu, Suzhou and Shanghai, we feature 4 and 5-star hotels.
  • Adventure China Tour Series: When in the larger cities, these tours feature the same 4- and 5-star hotels as our Classical China Tours. However, these tours also travel to remote alpine or desert regions and accommodations vary from the best hotels available (typically, 3- or 4-stars) to more adventurous overnights which may include "yurts" (tents), or rustic lodges.
  • Luxury China Tour Series: These tours provide the finest accommodations available within China: 5- and 6-star ultra-luxurious hotels in the larger cities and the very best available accommodations elsewhere.
  • On the Yangtze River: Your accommodations aboard the Yangtze River Cruise, if applicable to your tour, are comparable to modern cruise ships.
  • On Overnight Trains: If your tour includes overnight train accommodations, you'll be provided a comfortable, semi-private sleeping compartment (quad occupancy).
Whenever and wherever possible, the name, address and telephone numbers of all hotels scheduled for your particular tour departure will be forwarded with Final Documents.
Back to the Top
  Do you favor the large, Western-style hotel chains?
   Not necessarily. Our choice of hotels is based on a variety of factors, including:
  • Quality. Wherever possible, 4- or 5-star hotels are featured. In major cities (Beijing, Xi'an, Chengdu, Suzhou, Shanghai, Hong Kong) expect to find excellent accommodations with a private bath; cable TV (CNN, HBO, BBC, Bloomberg Report, etc.); in-room safes; in-room coffee/tea; Internet access; room service, laundry service; restaurants; lounges and other services.
  • Location. Wherever possible, we'll choose hotels in upscale neighborhoods as convenient as possible to local attractions, restaurants, shopping, markets and nightlife.
  • Character. Our tag line reads: "an authentic journey." We strive to provide hotels with a distinctive Chinese character wherever possible. For example, hotels with chinese gardens, gracious ambiance, and gracious service move to the top of our list!
Every hotel we offer has been personally reviewed and selected by one or more of our staff members based on the above criteria. Hotel availability varies and we therefore cannot guarantee the same hotels in the same cities for each and every tour. However, we will do our best to always provide the best quality, location and character to ensure you the best travel experience.

For tours which include travel to out-lying areas, accommodations vary by tour chosen: some may remain very upscale and modern; others may include optional overnights in monasteries, yurts or even tents!

Note: Our Luxury China Tours provide the finest accommodations available within China: 5- and 6-star hotels in the larger cities and the best available accommodations elsewhere.

Back to the Top
  Do you feature 4- and 5-star hotels?
   Yes, we do. In fact, our hotels in the major cities such as Beijing, Xi'an, Chengdu, Suzhou and Shanghai are 4 or 5-star properties. In virtually every hotel within this class, you'll find the usual bathroom amenities such as soap, shampoo and conditioner are provided. Most provide electric hair dryers, as well. In smaller cities and towns we feature the BEST accommodations locally available; usually 3- or 4-star properties. Most provide the same in-room amenities as the 5-star hotels.

Note: Our Luxury China Series tours provide the finest accommodations available within China: 5- and 6-star hotels in the larger cities and the best available accommodations elsewhere.

Your Yangtze River Cruise accommodations feature outside staterooms and private baths; many ships provide private balconies, as well. The ship accommodations are similar to those aboard large, ocean-going cruise ships

Back to the Top
  Do you have the names, addresses and phone numbers of the hotels featured in your tours?
   Yes - but herein we've listed only those for our popular "Essential China" tour series ("Essential China" and "Essential China + " tours). Within our site check our "Destinations" pages for a more complete listing of featured hotels.

Please understand that while we'll do all possible to provide the hotels as listed below, tour accommodations are subject to change.

    Beijing:
  • Beijing Marriott City Wall
    No.7 Jian Guo Men South Avenue, Dongcheng District
    Beijing, 1000051 China
    Tel: (86) (10) 5811 8888
    Fax: (86) (10) 5811 9999
    5-Star - 1,312 rooms
    As the largest Marriort Hotel property outside the U.S., the Beijing Marriott City Wall presents a stunning landmark with seven excellent restaurants; a complete fitness center & spa; a heated, indoor, Olympic-size swimming pool; boutiques and shops. Accommodations feature Internet access, separate bathtubs/shower; flat-screen monitors. The Beijing Ancient Observatory & Astronomical Museum is an easy walk from the hotel. A subway/railway station is nearby, too.
    For a link to the Beijing Marriott City Wall site click here.

    Xian:

  • Howard Johnson Ginwa Plaza Hotel
    No. 18 West Section, Huangcheng South Road
    Xian, 710068, China
    Tel: (86) (29) 8842 1111
    Fax: (86) (29) 8842 9999
    5-Star - 340 rooms
    A true 5-star hotel, the Howard Johnson Ginwa Plaza offers the prime location in Xian, directly across the street from City Wall’s popular South Gate access. 25 miles to the Terracotta Warriors, 30 miles to the Xian Airport.
    For a link to the Howard Johnson Ginwa Plaza Hotel site click here.
    Please Note: Howard Johnson hotels in China are quite different from those with which most North Americans are familiar. Without exception, their properties in China (there are over a dozen) are large, upscale, in-city and appeal to both leisure and corporate travelers.

    Chengdu:

  • Tibet Hotel
    No. 10 North Renmin Road
    Jinniu District
    Chengdu, 610081 China
    Tel: (86) (28) 8318 3388
    Fax: (86) (28) 8318 5678
    4/5-Star - 285 rooms
    Situated near Tibet in the foothills of the Himalayans, Chengdu is often called the "Gateway to Tibet." Therefore it's fitting that this hotel exhibits the culture of Tibet in its decor and ambiance (its exterior takes its design cues from Lhasa's famous Potala Palace). It's downtown location beside the Jinjiang River is well-suited for travelers and the full-service hotel provides a long list of amenities and facilities, including a fitness center, shopping arcade and even a bowling alley!
    For a link to the Tibet Hotel - Chengdu site click here.

    Suzhou:

  • Suzhou Garden View Hotel
    No. 66 Luo Gua Qiao Lindum Road
    Suzhou 215007, China
    Tel: (86) (512) 6777 8888
    Fax: (86) (512) 6777 9999
    4-Star - 188 rooms
    An absolutely charming, courtyard garden setting complete with a koi pond and stone bridge make this hotel a special sanctuary. Yet shops and restaurants are just steps from the front door. 50 miles to Shanghai’s domestic Hongqiao Airport.
    For a link to a Suzhou Garden View Hotel site click here.

    Shanghai:
  • Skyway Landis Shanghai
    No. 15 Dapu Road
    Lu Wan, Shanghai, 200023 China
    Tel: (86) (21) 5301 0000
    Fax: (86) (21) 5301 3333
    5-Star - 654 rooms
    Located within Shanghai's affluent Lu Wan District, the 52-story Skyway Landis Hotel provides rooms with 42-inch plasma TVs, Internet service, mini-bar, coffee/tea maker, hair dryer, in-room safe and dual-line IDD telephones. Five on-site restaurants serve Shanghainese, Indian/Thai/Vietnamese, Continental, Contemporary and Buffet-style cuisine. For a link to the Skyway Landis Hotel site click here.

Back to the Top
  What kind of accommodations are offered aboard trains?
   Our China tours in which overnight rail travel is featured (Train to Tibet, The Silk Road with 2008 Total Solar Eclipse, Everest Explorer), accommodations include a semi-private sleeping compartment for up to four guests (quad occupancy). Restroom facilities are available within each rail car. Please note that we offer the best accommodations available aboard these trains but we're limited by the services in operation.
Back to the Top
  I am traveling with my small children. How will they be accommodated at hotels?
   Because bedding type, room size and hotel policy may vary, our tours offer third-person accommodations; quad-person accommodations are rarely available. For families with two or more children we suggest making two tour reservations with a request that the two rooms adjoin or are adjacent.

If your tour includes the Yangtze River cruise, please note that the Standard Staterooms aboard the cruise ship can accommodate a maximum of two; there are no upper berths aboard the ship and insufficient floor space to accommodate a rollaway. There is limited third-person capability for those who upgrade to Deluxe Category staterooms as these cabins provide adequate floor space to accommodate rollaways. In all cases, we suggest you contact a our China Tour Specialist for details regarding 3rd person accommodations or two-room family travel.

Back to the Top
  How soon will I know what hotels I'm staying at?
   We'll provide the list of your hotels and their addresses and telephone and contact numbers, with Final Documents - usually forwarded to you 2 to 3 weeks prior to departure.
Back to the Top
  Can I request a non-smoking hotel room?
   You won't need to. We request "non-smoking" rooms for all tour guests. Should you be a smoker, you may ask hotel personnel to arrange for a "smoking" room upon check-in.

Some tours offered by us, particularly those in our "Adventure China" series, travel through remote corners of the country where non-smoking or smoking sections of hotels or restaurants are simply not available.

Back to the Top
  I'm traveling alone. Can you match me up with a 'roomate'?
   Perhaps. But please refer to the very end of this General Tour Information guide under the header "Solo Travelers, Single Share Arrangements"
Back to the Top
 
Air Travel
  Is airline travel provided within the tours?
   Yes. China is a big country and portions of your land tour will feature domestic air travel. For instance, on our most popular tour, the "Essential China + Yangtze River Cruise" tour, travel between Beijing and Xian, Xian and Chengdu, and Yichang and Shanghai is provided by air. These flights are included in the price of your tour.

International air travel from North America to China and from China back to North America is not included in your tour unless you purchase our optional Air Program. Additionally, any "customized" tour arrangements provided by us include only those air segments as specified in those arrangements.

Back to the Top
  Which airlines do you use for international air travel?
   In most cases, guests who choose our "Land + Air" program will be accommodated aboard award-winning Asiana Airlines. Asiana was chosen for their service excellence, flight frequency and route schedule. Service to and from China is via their hub at Seoul - just two hours or so from Beijing and Shanghai, the origination and destination for virtually all our China tours.

However, in many cases our Land + Air program guests will travel aboard other excellent international carriers such as Air Canada, Air China, China Eastern, Northwest Airlines and United Airlines. All of these carriers offer service to both Beijing and Shanghai.

Read more information about Asiana Airlines
Read more about Asiana Airlines' 5-Star Award

For general reference purposes, most Land + Air program travelers will travel aboard these airlines for our 2007/2008 tours:

  • Asiana: Asiana flights route via Seoul, Korea with convenient connections on to Beijing - the origination city for most of our tours. Return flights from Shanghai - the termination point for most of our tours - also operate with a convenient connection via Seoul. Asiana flies from the U.S. gateway cities of Los Angeles, Chicago, New York, San Francisco and Seattle. Interline connections from other U.S. and Canadian cities are available. Asiana is a "Star Alliance" member.
  • Air China: Air China flights route non-stop or via on-line connection to Beijin, the origin of all of our tours. Return flights from Shanghai are offered via code-share flights with United Airlines. Air China offers non-stop flights to Beijing from San Francisco, Los Angeles, New York and Vancouver. Interline connections from other U.S. and Canadian cities are available. Air China offers codeshare flights with United Airlines.
  • China Eastern: China Eastern flights connect via Shanghai on route to Beijing, the origin of all our tours. Return flights from Shanghai are non-stop to various U.S. and Canadian gateway cities. Air China offers non-stop flights from Shanghai to Los Angeles, Vancouver and New York. China Eastern offers interline and codeshare flights with American Airlines.
  • Other Airlines: Air Canada, American Airlines, All Nippon, Cathay Pacific, Japan Airlines, Korean Airlines, Northwest and United Airlines.

Currently, Let's Travel China does not utilize air charter operations.
Back to the Top
  What airline taxes or fees are included in the Tour and Air Program price? What taxes or fees are not included?
   Effectively, all taxes or fees that appear on tickets provided by Let's Travel China (either domestic or international) are included in the Tour price and the optional Air Program. Those taxes or fees NOT included are those levied upon air flight check-in, such as some "airport use" fees. Typically, these fees or taxes can be paid only upon check-in and only in local currency. Your Trip Guide will advise you of when and where these fees or taxes may apply.
Back to the Top
  Can I purchase airport/hotel transfers separately?
   In most cases, you won't need to - they're included in your tour's cost, even if you've purchased a pre- or post-tour hotel package with Let's Travel China.

But if your travel dates for independently-arranged travel do not coincide with our regular transfer dates you may purchase these transfers, in advance, at $40.00 per person per transfer.

Keep in mind that your tour's airport transfers for all domestic flights within China are included in the price of your tour.

Back to the Top
  Does the Land Tour price include airport transfers?
   Yes. As noted above, airport transfers are included in your tour's cost, even if you've purchased a pre- or post-tour hotel package with Let's Travel China.

But if your travel dates for independently-arranged travel do not coincide with our regular transfer dates you may purchase these transfers, in advance, at $40.00 per person per transfer.

Keep in mind that your tour's airport transfers for all domestic flights within China are included in the price of your tour.

Back to the Top
  Within China, what kind of aircraft will I be flying on during my tour?
   Modern jets built by familiar companies such as Boeing and Airbus Industries. The airlines you'll be traveling on within China (typically: Air China, China Eastern, China Southern, Hainan Airlines, Shanghai Airlines or Sichuan Airlines) operate Boeing or Airbus equipment. Aircraft types include Boeing 737, 757, 767 or Airbus A-310, A-319, A-320 or A-340 jets.
Back to the Top
  How long is the flight from North America TO China?
   Here are some nonstop flight examples representing travel to our tours:
  • San Francisco to Beijing: 12 hours
  • Los Angeles to Beijing: 12.5 hours
  • Vancouver to Beijing: 12.5 hours
  • Chicago to Beijing: 13.5 hours
  • New York to Beijing: 13.5 hours
  • Toronto to Beijing: 13.5 hours
Of course, one-stop, multi-stop or connecting flight itineraries will be longer. Keep in mind that all morning and afternoon nonstop departures from North America arrive the next day in China (you're crossing the International Dateline and therefore losing a day).

For travel aboard Asiana Airlines - an airline frequently selected by Let's Travel China for our Land + Air program - flight travel time from, for example, Los Angeles to Seoul is about 13 hours; travel from Seoul on to Beijing is just under 2 hours. The connection time in Seoul is about 3 hours.

Back to the Top
  How long is the flight FROM China back to North America?
   Here are some nonstop flight examples representing travel home from our tours:
  • Shanghai to San Francisco: 11 hours
  • Shanghai to Los Angeles:: 11 hours
  • Shanghai to Vancouver: 10.5 hours
  • Shanghai to Chicago: 13.5 hours
  • Shanghai to New York: 13.5 hours
  • Shanghai to Toronto: 14 hours
Note: In most cases, add approximately 2 hours to the above times for nonstop travel from Hong Kong.

Of course, one-stop, multi-stop or connecting flight itineraries will be longer. Keep in mind that return arrival times will be on the same day of departure due to gaining a day as you cross the International Dateline.

For travel aboard Asiana Airlines - an airline frequently selected by Let's Travel China for our Land + Air program - flight travel time from Shanghai to Seoul is under 2 hours; travel from Seoul to, for instance, Los Angeles is 11.5 hours. The connection time in Seoul is about 2 hours.

Back to the Top
  I want to arrange my own flights to and from China. What airlines can I choose from?
   When choosing an airline for your travel, it's usually best and less costly to choose an airline (or a codeshare partner) that flies to both the arrival (beginning) city of your tour as well as the departure (ending) city of your tour. Currently, all tours begin in Beijing; most end in Shanghai; some end in Hong Kong.

Nonstop and direct or connecting service is available from selected major North American gateways to Beijing and from Shanghai on Air China, All Nippon Airways, Asiana, Cathay Pacific Airways, China Eastern, China Southern, Japan Airlines, Korean Airlines, Northwest Airlines and United Airlines.

Additionally, American Airlines flies nonstop between Chicago and Shanghai; Continental Airlines offers nonstop between Newark and Beijing. If you are a member of a frequent flyer program, check to see your airline's codeshare partners.

Back to the Top
  What are the baggage restrictions for my flights?
   The most restrictive limit - and therefore the limit you should pay most attention to - applies to flights within China. The "free" allowance is ONE piece not exceeding 40X60X100 cm (about 15"X23"X39") and not exceeding 20 kg (about 44 lbs). ONE carryon is permitted not to exceed 20X40X55 cm (about 8"X15"X21") and not exceeding 5kg (about 11 lbs). Excess weight is subject to extra charges by the Chinese airlines and amounts to approximately RMB20 (USD2.70) per kilo.
Back to the Top
  If I book your new Angkor Wat Package in Cambodia, what airline will you use?
   Because of Cambodia's location, airline routings and cost structures, if you select the Angkor Wat post-tour package it will likely be far less expensive to route your travel to/from China via Hong Kong.

Because most of our tours begin in Beijing and end in Shanghai, your best air travel routing would likely be from North America to Hong Kong with a connection to Beijing. A separate travel leg would be arranged between Shanghai (where the regular tour ends) and Cambodia (where the Angkor Wat tour begins). Your return would be from Cambodia, via Hong Kong to North America.

If you select the Angkor Wat tour package, be sure to contact a representative of Let's Travel China for time and money-saving air travel options.

Back to the Top
 
Transfers
  Are airport transfers included in the tour price?
   Yes. Airport transfers are included in your tour's cost, even if you've purchased a pre- or post-tour hotel package with Let's Travel China.

But if your travel dates for independently-arranged travel do not coincide with our regular transfer dates you may purchase these transfers, in advance, at $40.00 per person per transfer.

Keep in mind that your tour's airport transfers for all domestic flights within China are included in the price of your tour.

Back to the Top
  What about taxis? Can I take a taxi from the airport to my hotel?
   Of course you can. Just be sure to utilize official, metered taxis. To ensure you're hopping into an "official" taxi, follow these guidelines:
  • Look for a "TAXI" sign on the roof of the car.
  • Look for a clearly viewable placard on the passenger side of the dashboard showing the driver's picture and I.D. number.
  • Look for a working taxi meter. (When you get in and the driver starts the meter, you should here a musical chime.)
  • If any of these things aren't present, don't take the cab. As in most parts of the world, the clear majority of cab drivers are honest, hard-working people. But a few "taxi sharks" are almost always present.
  • Be sure to show the driver your hotel's name and address (in Chinese) as provided in your tour documents.
Tour Tip: When you've arrived at your hotel, be sure to ask for a receipt (pronounced "fah Pee-ow"). The driver should be happy to give you one. Be sure it includes not just the amount, but the car license number and driver I.D.

Back to the Top
  Anything else I should know about taxis in China?
   Yes. Here's a short list:
  • There are three price-levels. The rate depends on the size of the car: RMB1.20, RMB1.60 and RMB2.00 per kilometer. Larger taxis accommodate more people so you might want to match your party's size to the size of the taxi.
  • The meter starts at RMB10.00. As almost anywhere in the world, there's a minimum flat rate for every ride.
  • You pay for tolls. If you travel over a major bridge or on a tollway there will be added tolls. Note the cost; it'll be added to your cab fare.
  • Make sure the meter is running! If it isn't, you may be in for a scam. Insist it's running before your taxi leaves the curb. If there's any resistance on the part of the driver, get another taxi.
  • Taxi Complaint Hot Line. In Beijing, dial 6835 1150.
Note that in virtually all cases, if you have solid reason to believe you've been "scammed" hold off on paying the fare. Instead, bring your complaint (with receipt) to your hotel doorman or front desk. If the driver threatens to call the police, let them! In particular, Beijing authorities are trying very hard to crack down on "taxi sharks" and you'll almost always win your case.
Back to the Top
  Does the Shanghai Maglev transfer cost extra?
   No. The Shanghai Maglev airport transfer is included within the price of your tour. But here are some important things to know about this exciting mode of transportation:
  • The Shanghai Maglev is available for all guests provided their departure flight schedule from the Shanghai Pudong airport (Code: PVG) - the international airport serving metropolitan Shanghai - permits adequate transfer and check-in time. The Shanghai Maglev does not operate in early morning hours so if your flight departure from Shanghai is before 10:30 am it's unlikely the train will work for you. Your Tour Manager or City Guide will see to it that an alternate transfer arrangement (taxi, private car, minibus or motorcoach) is provided at no additional cost.
  • The Maglev train does not operate from downtown Shanghai. Travel from your hotel to the Shanghai Maglev station (about 20 - 30 minutes) is included in your tour price. Where flight schedules permit, all guests in your group will travel together with your City Guide from the hotel to the Maglev train station and together from the Maglev station to the airport.
  • When you arrive as a group at the Maglev station from your hotel, you need not be concerned about your checked luggage; your driver will keep it aboard your transfer vehicle and continue on to the airport where you may claim it for airline check-in. Due to the high speed of the train, you will likely arrive at the airport at least 15 minutes before your luggage arrives, so there's ample time for a restroom break or a cup of coffee!
  • If you have made independent arrangements to extend your stay in Shanghai beyond your published tour's completion date you are welcomed to experience the Shanghai Maglev and accompany your tour group, at no additional cost, to the airport. However, your return travel back into downtown Shanghai would be at your own expense.
Back to the Top
  If I can't use the Shanghai Maglev transfer do I get a refund?
   No. The price of the Shanghai Maglev is included within the cost structure of your tour. There is no refund if you are unable to use this tour feature.
Back to the Top
  What exactly is the Shanghai Maglev?
   The Shanghai Maglev is a high-speed transportation system whose outward appearance is that of a sleek train. Here are some of the train's highlights:
  • The train route connects Shanghai's Longyang Road subway station with the Pudong International Airport - a run of about 19 miles (30 km).
  • Traveling at speeds of up to 267 mph (430 kp/h), the total travel time is just 7 minutes and 20 seconds, far faster than via bus, taxi or private car.
  • Currently, the service is operating with departures every 15 minutes.
  • The train operates on electromagnetic force. This force "levitates" the train above its track, as well as propels it forward or backward. The lack of friction between the train and its track permits high speeds; a maglev train can theoretically operate at speeds comparable to jet aircraft.
  • Seating aboard the Shanghai Maglev is a comfortable three-and-three configuration in the standard, economy service. There is plenty of space onboard for carryon luggage as well as checked luggage (tour members of Let's Travel China will have their luggage sent separately to the airport).
  • An interior signboard at the front and back of each train car displays a readout of the train's speed, as well as the total elapsed travel time.
  • As with most every new technology, the maglev train arrives with some controversy. The construction and operational costs are high and the somewhat out-lying "downtown" station is inconvenient for many travelers. However, plans are underway to extend the existing line to the inner city area - perhaps to the Shanghai Expo 2010 site. For us 'tourists' - it's great fun!
  • To view video clips of travel aboard the Shanghai Maglev, visit YouTube (search: shanghai maglev).
Back to the Top
 
Food & Beverages
  Are meals included during the tours?
   With some exceptions, meals (breakfast , lunch and dinner) are included with your tour. In the few instances where a meal is not included, it's because the afternoon or evening is "free" - allowing you time to explore restaurant venues at your leisure. Your Tour Manager will be happy to provide suggestions.

The "Trip Details" section of each tour indicates the meals included for each day of that tour. On many evenings your Tour Manager hosts "special dinners." At those dinners we have arranged for a special, regional cuisine selection; an especially authentic dining venue; after-dinner entertainment - or sometimes, all three!

On most tours, meals on "Day 1" (your arrival day in China) are not included. This is simply due to the variable flight arrival times of guests into Beijing on this first day. However, we've purposely chosen a Beijing hotel which offers both excellent in-hotel restaurants as well as convenient and friendly neighorhood restaurants.

Back to the Top
  I've heard that Chinese food is really spicy. Is that true?
   Yes and no. There's a huge variation in Chinese cuisine but in several provinces (Sichuan and Yunnan, in particular) the use of peppercorns and chilis is common. However, the spices are used to heighten the flavor of the dish, not overwhelm it. Also, most dishes are not spicy and a diner can enjoy a Sichuan-style meal without needing a fire extinguisher nearby! Your Tour Manager will always be ready to help advise you (and your waiter), as requested.
Back to the Top
  Is the water safe to drink in China?
   Generally, yes. You should feel safe drinking the water at major hotels in major cities (Beijing, Shanghai, Hong Kong, for example). In out-lying, rural areas we suggest you avoid drinking tap water.

During your tour, bottled drinking water (as much as you'd like) is provided on a complimentary basis, either in your hotel room, your tour bus, or both.

Back to the Top
  Is bottled water provided during the tours?
   Yes. During your tour, bottled drinking water (as much as you'd like) is provided on a complimentary basis and available every day of your tour in your hotel room, aboard your tour bus, and on your Yangtze River cruise, if applicable.
Back to the Top
  Will there be "Western-style" meals available on the tour?
   Yes. Western-style breakfasts (with a Chinese-style dishes, as well) will be offered most every day - particularly at the major hotels. But part of traveling to China is sampling the delicious variety of cuisine! Lunch - and particularly dinner - will feature regional Chinese specialties. Let your Tour Manager know if you have any special favorites (or aversions) so you'll get the most taste from your tour!
Back to the Top
  Can my special dietary needs or preferences be accommodated on the tour?
   Possibly. Vegetarians should have little or no problems dining in China, for instance. However, due to restaurant availabilities, local food preparation methods and local food availabilities, it is unlikely that certain diets may not be able to be accommodated on all tours, particularly our "China Adventure" series of tours and certain segments of our "Luxury China" series.

However, our Essential China series tours, which tend to focus on China's larger cities, are likely to be able to accommodate some special dietary requests. See "Kosher" information below.

Back to the Top
  Are Kosher meals available on my tour?
   It depends on the tour you choose. For instance, Kosher meals are available on our Essential China and our Essential China "+" tours. However, our "Adventure China" series of tours cannot provide Kosher meals in all locations.

Generally speaking, if we receive advance notice, Kosher meals can be pre-arranged at all the major cities (Beijing, Shanghai, Chengdu, Chongqing) as well as aboard the Yangtze cruise ships and the domestic Chinese airlines. However, although the food is prepared according to Kosher prescriptions, its preparation is in general not supervised by a mashgiach.

Back to the Top
  What beverages are included. Which ones aren't?
   Complimentary tea, soft drinks, domestic beer and sometimes, wine, are provided with most meals. Usually you will receive one of two glasses of soda, local beer, or local wine on a complimentary basis. Additional glasses may incur a modest extra charge. Imported wines and spirits requested at meals will likely incur an additional charge. Hotel bar, lounge and river cruise drinks incur extra charges, of course.
Back to the Top
 
Money Matters
  Can I use my credit cards for purchases in China?
   Yes, in most of the mid-size and larger cities, credit cards (American Express, Discover, Mastercard, Visa) are widely accepted, especially in the larger stores and restaurants. In small establishments and within rural areas, credit cards are generally not accepted; local currency is preferred. Your Tour Manager can provide information regarding currency exchange (exchange rate, exchange locations, etc.) while on tour.
Back to the Top
  Is it easy to exchange currency while in China?
   Yes. The easiest place to convert currency is at your hotel's front desk. It's convenient and the exchange rate is relatively good. Our suggestion is that you arrange your currency exchange soon after check-in rather than saving if for when you're checking out or about to leave on a day tour.

Most branches of the Bank of China and other major banks provide for the exchange of foreign currency and traveler's checks, too. Additonally, some department stores provide currency exchange offices.

If you intend to pay for most of your purchases by cash, we suggest you carry traveler's checks; they're safer if lost or stolen, and the exchange rate is usually more favorable. However, some hotels are unable to exchange traveler's checks so be sure to keep sufficient local currency on hand at all times.

For a link to a currency conversion website - Click Here -

Back to the Top
  Before leaving for China, should I convert some of my currency into the local currency?
   Yes...but avoid converting very large amounts. Since you can readily convert currency once in China we'd suggest you arrive in China with about RMB1000 in cash - about USD145. As needed, you may then convert your currency or traveler's checks at most hotels and local banks. ATMs are generally available at airports (prior to check-in areas) and in large cities. If you want to use an ATM, let your Tour Manager know so they can point you in the direction of the nearest one.
Back to the Top
  How much money should I bring to China with me?
   That depends on how much you like to shop! Consider that your Let's Travel China tour is virtually all-inclusive and includes your gratuities, accommodations, almost all your meals and beverages, most all attractions and all internal transportation needs (tour bus and airline) as noted in your tour's Trip Details. Therefore, your primary expenses will be in shopping, a few meals, and any optional activities you choose. Here are just a few suggestions:
  • Arrive China with about 1000RMB in cash. This is the equivalent of about USD145.00 (as of November 2008) and will certainly serve any immediate needs you may have. Most international airports provide currency exchange booths and while their exchange rates may not be the best, consider the convenience factor.
  • Bring USD300.00 or more in cash or traveler's checks. Travelers checks are safer, but not as easily redeemed at all hotels.
  • Bring one or two major credit cards. American Express, Discover, MasterCard and Visa are widely accepted at larger stores, particularly in the larger cities...but rarely accepted in small stores or street vendors. At virtually all hotels, extra expenses (phone charges, room service, mini-bar charges, laundry or dry-cleaning, etc. can be charged to a major credit card.
  • Bring a debit/ATM card. ATM machines are located within major airports and at major banks in China. Don't depend on these machines, however, as they're not yet as prolific as they are in North America or Europe.
For a link to a currency conversion website - Click Here -

Tour Tips: We suggest you alert your credit card company of your upcoming travel to China so as not to raise any 'red flags' concerning your spending profile. And while in China, when exchanging currency we suggest you try to secure as many 'small notes' in the local currency as possible, preferably 10RMB or 20RMB notes. There's some problem with counterfeit currency in China, particularly with the larger (100RMB or higher) bills. Many shopkeepers have scanners for conterfeit detection.

Back to the Top
  Are there ATMs in China?
   Yes, but only in the larger cities and airports such as Beijing, Xian, Chengdu and Shanghai. ATMs are few and far between outside of China's main cities. ATM cash dispersals are in 100 RMB increments. At airports, look for ATMs in airport lobbies prior to check-in areas; in larger cities ATMs are usually located at major banks.

Tour Tip: Be sure to memorize you PIN numerals - as the numbered keypads on the ATMs in China may offer a different numeric layout from those you're used to in North America. Additionally, the individual keys may not include letters (North American telephones include "A B C" below the numeral "2" and so forth). If you've memorized your PIN using an easy-to-remember word, be sure to convert it back into numerals before using the ATM abroad!

Back to the Top
  What is the official currency in China?
   The official name is the "Renminbi" (variously coded as RMB or CNY). Most people refer to the currency as "yuan." Currency is issued in denominations of 1, 2, 5, 10, 20, 50 and 100 yuan notes. Coins are issued for small denominations, too. Notes above 20 yuan are often not accepted as counterfeiting is a growing problem in China.

Tour Tip: Be prepared to have your higher denomination notes scrutinized - most hotels and larger stores use automated scanners. If possible, avoid accepting change in the form of old, torn or soiled paper currency, particularly from street vendors.

Back to the Top
  What's the official currency exchange rate?
   The official exchange rate between the U.S. dollar (USD) and the Chinese yuan (RMB...officially listed as CNY) is periodically adjusted. At this writing (November 2008), the exchange rate is about USD 1.00 = RMB 6.8 or about 7 yuan to the dollar. So, if you see something priced in RMB, divide by 7 and you've got the approximate price in USD.

For a link to a currency conversion website - Click Here -

Back to the Top
  What else should I know about Chinese currency?
   Before returning home make sure you exchange any left-over Yuan back into your own currency. You cannot exchange Yuan outside of China. Also, beware of counterfeit currency. Though rare, counterfeit currency (particularly 100 RMB notes) does exist. Look for the distinctive "bar" running from top to bottom through real currency. To lessen your exposure to counterfeit currency, use small bills to pay for your purchases (especially when buying from street vendors) whenever possible.
Back to the Top
  Is tipping expected?
   Not on your Let's Travel China tour! All gratuities to your Tour Manager, City Guides, City Drivers, and Baggage Handling are included.

On Mainland China (this excludes Hong Kong & Macao), tips are not customarily extended for these services:

  • Meal service. It is not necessary nor expected to tip for meal service included in your tour.
  • Taxis. It is not necessary nor expected to tip for taxi or shuttle services.
For complete information regarding gratuities, please refer to our "Gratuities" section which follows our "Shopping" section listed below.
Back to the Top
  Do you recommend the purchase of travel protection?
   Yes - absolutely. Because the purchase of your tour may represent a sizeable financial investment, we recommend you protect that investment through the purchase of travel insurance.

Travel insurance may be secured many ways, including thorugh your travel agent, your credit card company, your insurance company - and Let's Travel China. Each featured protection plan may offer various levels of coverage and costs but in most cases, primary cost factors are dependent on the extent of the coverage, the overal cost of the tour, and guest age.

Let's Travel China features Travelex as the travel insurance provider for our guests. For general information about Travelex click here. By selecting "Get a Quote" you can secure an estimated cost of your travel insurance. Keep in mind that your cost will vary by the tour price and your age.

Back to the Top
  About how much does travel protection cost?
   Travel protection costs will vary. For the standard "Travelite" coverage you may expect to pay these approximate rates (US Dollars):
  • Tour Cost of $2000 per person; Age 34 or under: about $95.00
  • Tour Cost of $4000 per person; Age 34 or under: about $165.00

  • Tour Cost of $2000 per person; Age 35-60: about $120.00
  • Tour Cost of $4000 per person; Age 35-60: about $185.00

  • Tour Cost of $2000 per person; Age 61-70: about $150.00
  • Tour Cost of $4000 per person; Age 61-70: about $300.00

Again, the above is just a sampling of rates and are approximations.

Back to the Top
 
Shopping
  Is there much time devoted to shopping during the tours?
   Yes. Although our Let's Travel China tours are "destination-focused" rather than "shopping-focused," we recognize that most visitors are interested in doing at least some shopping for souvenirs and keepsakes. Accordingly, we provide several, limited-time shopping opportunities in the major cities. On some tours (The Silk Road, for example) regional markets are attractions in themselves! Free time is scheduled into all tours to provide extra time for shopping.

Tour Tip: Shopping options typically include several "factory" visits during your tour. For instance, Beijing offers both a "Jade Factory" and a "Pearl Factory" tour; each allow you to see artisans at work...as well as clerks eager to sell! However, there is never any obligation to buy. Suzhou offers a "Silk Factory" tour which demonstrates how silk is processed from cocoon to thread. As with all of these "factory" shopping stops, a retail outlet is provided.

Back to the Top
  I've heard about the "factory stores." What are they?
   Most of our tours include a variety of shopping venues such as public markets and "factory stores." Factory stores are government-sponsored outlets that cater to foreign tourists. Typically, factory stores....
  • Specialize in a particular Chinese product such as jade, pearls, lacquerware, cloisonneware, or silk products. Some feature several of the above.
  • Include a "museum," "factory" or "exhibition" whereby the manufacturing process of the product is provided and the finished product is showcased.
  • Include a retail outlet, of course! In most cases, the selection is wide and excellent.
  • Guarantee their sales. For example, if the store claims a product is 100% silk, it is guaranteed to be 100% silk. If, following your purchase you discover otherwise, a refund or replacement can be arranged. (Let's Travel China will assist you in your refund or replacement but maintains no financial responsibility in your purchases at "factory stores" or any other venues.)
  • Provide various commissions or incentives to your Tour Manager or Local Guide. Although your tour guides may bring you to a factory store, they are not permitted to influence or direct your purchases.

Much as you may have experienced on cruise line shore excursions, specified, tourist-focused shopping venues have their advantages and disadvantages.
  • Advantages:Quality, selection, money-back guarantee and the ease of payment (your credit card is welcomed!) are advantages.
  • Disadvantages: Prices, though generally reduced, may or may not be the best. But consider the guarantee provided at the factory store. And don't forget: the "silk" robe you purchased for a steal at a local market stall may be beautiful, but it may be rayon!

Back to the Top
  What are the best souvenir buys in China?
   The list is endless and a lot depends on the tour you choose. China is best known for its silk, jade, porcelain, cultured pearls, paper-cut and cloth art, calligraphy, antiques, lacquer furniture and paintings. Replicas of terracotta figures, small handicrafts, tea, herbs & spices are popular as souvenirs; they're relatively inexpensive and they travel well because they're small, light and not too fragile.

Tour Tip: Wherever and whenever possible, try to keep those items you purchase early on in your tour to smaller, lighter, easier-to-carry items. Most of our tours end in Shanghai - one of the best cities for shopping bargains - and you won't have had to lug your earlier purchases throughout your tour! (Plus, your internatioanal flight departure from Shanghai permits a free allowance of 2 pieces checked, vs. 1 piece while traveling within China.)

Back to the Top
  Are different regions famous for different items?
   Absolutely. Your Tour Manager can provide the best advice but here are some general guidelines:
  • Beijing: Clothing, pearls, jade, curios & antiques, lacquer furniture and screens.
  • Xian: Scale model terracotta warrior replicas, Tang Dynasty tri-colored glazed pottery, folk painting, green porcelain.
  • Chengdu "Panda" souvenirs, tea pots and cups, Du Fu poetry books, lacquerware, Chuanxiu embroidery, bamboo-woven porcelain.
  • Chongqing: Yangtze River curios, Three Gorges Dam images/maps, tea pots and cups.
  • Suzhou: Silk products of all kinds, pine-seed candles, green tea, mooncakes.
  • Tongli: Wood carvings, silk products, bridge replicas, silk lanterns.
  • Shanghai: Nanjing Road shops & Huaihai Road shops offering designer clothing and accessories, jade jewelry, wooden and bronze ware, calligraphy, silk embroidery.
  • Lhasa: Local handicrafts, thangka - or scroll paintings (look for the ones made of 'pearl' embroidery), incense (but check with your Tour Manager to be sure it's safe for for air travel), capes and prayer flags.
  • Guilin & Yangshuo: Hand-held fans, paper umbrellas, landscape paintings, and Osmanthus products.
  • Lijiang: Woodcarvings, wooden plates, wax printed cloth, paper/silk lanterns, batik cloth, ethnic costumes & clothing.
Back to the Top
 
Gratuities
  Is tipping expected on my tour?
   No - not on your Let's Travel China tour. Because of our All-Inclusive pricing, all gratuities to your Tour Manager, City Guides, City Drivers and Baggage Handling are already included in the tour price. Having said this, any additional gratuities you may choose to extend for service above and beyond your exptections, though not expected, would be graciously accepted!
Back to the Top
  Outside of my tour, is tipping expected?
   "Tipping" is not a mainland Chinese custom. Despite a tremendous increase of travel from Western nations, the practice is still unexpected (but see the note below). This is not to say that "rounding up" a bill would not be appreciated but still, it's not expected.

When you're "on your own" (during those free times when you may not be with your tour group) you'll probably dine at a local restaurant or travel by taxi to a museum or local attraction. Here's some helpful information:

  • Restaurant Meals: It is not necessary nor expected to tip for meal service at mainland Chinese restaurants, even in major tourist areas. However, few staff at those restaurants will turn down a small gratuity left at the table from a "rounded up" check. Tipping is simply not a Chinese custom (outside of tour companies that cater to Western guests) and it can even be considered in poor taste to leave anything but a very small gratuity.
    Note: In Hong Kong - a region long visited by Westerners - a 10% or 15% gratuity is usually automatically added to restaurant bills, particularly in busy tourist regions. If not, the gratuity is generally expected.
  • Taxis: As at restaurants, it is not necessary nor expected to tip for taxi or shuttle services in mainland China. You simply pay what the meter reads (or your pre-negotiated rate). But again, you can feel free to "round up" the taxi meter reading.

Back to the Top
 
Electricity
  Will I need an electrical converter in China?
   Yes. China's electrical current is 220 volts, 50Hz. The United States and Canada use 110 volt systems. In China, you'll need a device which is both:
  • A converter to convert the voltage from 220 to 110, and...
  • An adapter to allow you to plug the device into a plug.
Combination converters/adapters are generally available on a complimentary basis at the hotels on your tour. Many electronic devices purchased in N. America include built-in converters that automatically convert incoming voltage to 110 volts. With these devices you'll need only an adapter while in China.

We suggest you purchase a small converter/adapter appliance for re-charging your camera or cell phone batteries. Don't forget to bring your unit's battery charger.

Tour Tip: Yangtze River Cruise ships operate on 220 volts but staterooms offer 110 volt outlets for electric shavers only. Built-in hair dryers are provided at most hotels but not aboard the Yangtze River cruise ships.

Back to the Top
  Can I charge my cell phone or lap top batteries in China?
   Yes, provided you use a converter/adapter. If you plan on charging batteries, be sure to bring along your unit's battery charger!
Back to the Top
 
Clothing & Packing
  Is there a "dress code" on the tours?
   Yes...and you have everything to meet that code in your closet right now! There is no need for formalwear (ties, suits, cocktail dresses) on any of our tours or river cruises. But we do suggest you bring along several "smart casual" outfits for evening meals (Men: slacks, dress jeans and collared shirts are fine; Women: slacks, dress jeans, skirts and tops are fine) . Above all, the "code" is to dress comfortably. You'll be doing a lot of walking, so foot comfort is essential. If you're planning a post-tour visit at Hong Kong and would like to dine in an especially fine restaurant, a suit, tie or jacket may be required for men; a cocktail dress for women.
Back to the Top
  What kinds of clothing should I pack?
   Much depends on the season you're traveling, of course. (We do not operate published tours during the winter months.)
  • Spring and fall: Bring coverups (light jackets or sweaters), particularly for cooler evening hours. Rain is to be expected in any season, though fall tends to be driest. "Layered" clothing works best - clothing you can easily add or remove as weather changes.
  • Summer: During the summer China is hot and humid in most regions. Bring loose-fitting, cotton garments. Shorts are fine for day wear. Be sure to pack sunscreen, sunglasses and a hat with a wide brim. Rain is to be expected so pack a small umbrella and/or a poncho or lightweight raincoat.
  • All seasons There's no need for ties, jackets or similar formal wear; smart casual is appropriate at the better evening restaurants you'll be visiting.
Tour Tip: During your tour, your Tour Manager or Local Guide will provide a "weather report" for the following day, as well as suggested clothing for the day's events.
Back to the Top
  Are there any clothing "dos & don'ts" I should be aware of?
   
  • The Dos: Jeans, t-shirts, shorts and sandals are perfectly appropriate, especially during summer months. DO bring comfortable, lightweight walking shoes. DO bring a hat, sunglasses, sunscreen, a lightweight umbrella (good for sun and rain protection), and a lightweight raincoat or poncho. DO bring comfortable walking shorts. DO bring a bathing suit as many hotels and some Yangtze River ships have swimming pools.
  • The Don'ts Despite the sometimes hot and humid weather, you're not traveling to South Beach or Rio. Chinese dress tends towards the conservative and as you are a guest in their country, you should dress accordingly. DON'T wear highly suggestive, or politically-charged clothing. If you're traveling to the far west region (The Silk Road trip, for example) keep in mind that Islamic traditions lean towards more conservative attire. Finally, foot comfort is essential; DON'T buy a brand-new pair of shoes to "break in" during your China tour! And finally, DON'T bring a tie, jacket, tux or cocktail dress!
Back to the Top
  Is their a different dress code on the Yangtze River Cruise?
   Not really. However, you'll feel most comfortable wearing your "smart casual" attire at evening meals aboard the ship. You'll be on and off the ship during the daytime and if your tour takes place during the summer months, the days can be quite hot and humid. The ship is fully air-conditioned, however.
Back to the Top
  Are their laundry facilities available during the tour?
   Yes. All hotels in the major cities offer same-day or overnight laundry service. Most hotels offer same day laundry service but to be on the safe side and because time at some cities is limited, we suggest you arrange laundry service at hotels you'll be staying at for 2 nights or more.
Back to the Top
  Do I need to pack soap, or TP, or washcloths?
   Not necessarily. But we'll put a "*" here (see below). All hotels on our Essential China series tours are 4- or 5-star properties and you certainly won't be lacking in amenities. All provide complimentary soap, shampoo, conditioner, bath foam, body lotion, facial tissue, toothbrushes, toothpaste, cotton swabs, etc.; "soft" bathroom tissue; and plenty of face cloths, hand towels and bath towels. If your tour includes travel aboard the Yangtze River Cruise ship, you'll have similar amenities.

However, some tours within our Adventure China series include travel into very rural areas where facilities and amenities are understandably limited. Some tours include overnights in tents and while those accommodations are quite comfortable, amenities may be limited.

*Tour Tip: You may wish to pack some tissues or TP in your carryon or backpack for use on daytime excursions away from your hotel or at airports. Restroom facilities may vary (anywhere from "1-star" to "6-star") and you'll want to be sure you can spare a square!

Back to the Top
  What are the most common things people FORGET to bring?
   Simple cold remedies such as over-the-counter drugs (aspirin, anti-histamines, ibuprofen, etc.); sunscreen; toothpaste; an extra pair of prescription glasses; bathing suits; an extra pair of walking shoes; electric converter/adapter - all rank right up there. We'll add in these: extra memory cards for your digital camera and pictures of home and family (Chinese are as curious as you are).
Back to the Top
  What are the baggage restrictions for my flights?
   The most restrictive limit - and therefore the limit you should pay most attention to - applies to flights within China. The "free" allowance is ONE piece not exceeding 40X60X100 cm (about 15"X23"X39") and not exceeding 20 kg (about 44 lbs). ONE carryon is permitted not to exceed 20X40X55 cm (about 8"X15"X21") and not exceeding 5kg (about 11 lbs). "Roll-aboards," as long as they are within these dimensional limits, are accepted. Excess weight is subject to extra charges by the Chinese airlines and amounts to approximately RMB20 (USD2.50) per kilo.
Back to the Top
  Any other tips on packing?
   You bet. Here's a handy list:
  1. Leave it home. If you're not sure you'll need it, don't bring it! You're going to China...chances are, whatever you forgot is made there, anyway!
  2. Leave room in your suitcase. You'll be shopping, so leave some extra room in your suitcase or carryon for those purchases.
  3. Double up on bags. If you have a set of nearly- matched suitcases, try this: put the slightly smaller suitcase inside the slightly larger suitcase - then do your packing for the trip. You can travel throughout China this way and once you've reached the end of your tour, take out the smaller suitcase and - ta da - you've got another bag for all your purchases! (Note that your return, international flight permits a free allowance of 2 checked pieces vs. only 1 for domestic China travel).
  4. Bring plastic bags. Those zipper plastic bags (medium and large-size) are great for keeping things organized within your suitcase or carryon and are useful for packing wet bathing suits, toiletries, etc.
  5. Watch the news. Stay up-to-date on the latest restrictions on carryons and checked luggage. Almost all hotels you'll be staying at provide all the standard, complimentary toiletries (soap, body lotion, shampoo, conditioner, etc.) so you may choose to limit what you bring from home.
  6. Packing Checklist. Your Tour Documents will include a short checklist listing some helpful packing hints.
Back to the Top
 
Weather
  What's the weather like in China?
   China is a big country with wide variations in weather. Spring and summer bring rain to most regions; fall is generally drier. Central and coastal areas can be quite hot and humid in the summer; the far west can be very hot, but drier. Our tours operate from March through November, avoiding winter cold, rain and snow. In China, as in North America, some of the finest touring weather can be enjoyed during the months of September and October.
Back to the Top
  What are some of the average temperatures in cities in China?
   Here are some representative Hi and Lo temperatures (Fahrenheit) for selected cities in China:
  • Beijing Hi/Lo: March 52/30; April 67/45; May 79/55; June 86/64; July 87/70; August 85/68; September 78/57; October 66/45; November 50/31.
  • Shanghai Hi/Lo: March 54/41; April 65/51; May 74/60; June 81/68; July 88/76; August 88/76; September 81/68; October 72/58; November 62/47.
  • Xian Hi/Lo: March 57/37; April 68/48; May 78/56; June 88/65; July 89/70; August 88/69; September 76/59; October 66/49; November 53/37.
Back to the Top
  Are the hotels, tour buses and trains air-conditioned?
   Yes, in most cases. The hotels in major and medium-size cities are air-conditioned. But sometimes - even at 6-star properties - air conditioning can be problematic, so it's best if you roll with the punches. Tour buses and trains are air conditioned. The Yangtze River Cruise ship is fully air-conditioned but some tours offered by us include travel to remote regions - deserts, national parks, etc. - where facilities are limited and where air-conditioning is simply not available.
Back to the Top
  What kinds of clothing should I pack?
   Much depends on the season you're traveling, of course. (We do not operate published tours during the winter months.)
  • Spring and fall: Bring coverups (light jackets or sweaters), particularly for cooler evening hours. Rain is to be expected in any season, though fall tends to be driest. "Layered" clothing works best - clothing you can easily add or remove as weather changes.
  • Summer: During the summer China is hot and humid in most regions. Bring loose-fitting, cotton garments. Shorts are fine for day wear. Be sure to pack sunscreen, sunglasses and a hat with a wide brim. Rain is to be expected so pack a small umbrella and/or a poncho or lightweight raincoat.
  • All seasons There's no need for ties, jackets or similar formal wear; smart casual is appropriate at the better evening restaurants you'll be visiting.
Tour Tip: During your tour, your Tour Manager or Local Guide will provide a "weather report" for the following day, as well as suggested clothing for the day's events.
Back to the Top
 
Communication
  Can friends and family communicate with me while I'm in China?
   Yes. For incoming calls, the International Access Code for China is 86. Of course, you'll need to provide friends and family with the names and phone numbers of your local contacts (hotels) in China. Those names and numbers will be provided with your Final Documents, as well as international dialing instructions.
Back to the Top
  Can I use my cell phone while traveling in China?
   Yes. But first be sure your cell phone has GSM capability and that you have a SIM card. For more specific information, contact one of our Tour Specialists or your telephone service provider.
Back to the Top
  How can I call home if I don't have a cell phone with international dialing capability?
   You may place calls from your hotel room. Most hotels on most of our tours offer international direct dialing from your room, though the per-minute charges tend to be relatively expensive.
Back to the Top
 
Health Concerns & Travel Insurance
  Do you recommend the purchase of travel insurance?
   Yes - absolutely. Because the purchase of your tour may represent a sizeable financial investment, we recommend you protect that investment through the purchase of travel insurance.

Travel insurance may be secured many ways, including thorugh your travel agent, your credit card company, your insurance company - and Let's Travel China. Each featured protection plan may offer various levels of coverage and costs but in most cases, primary cost factors are dependent on the extent of the coverage, the overal cost of the tour, and guest age.

Let's Travel China features Travelex as the travel insurance provider for our guests. For general information about Travelex click here. By selecting "Get a Quote" you can secure an estimated cost of your travel insurance. Keep in mind that your cost will vary by the tour price and your age.

Back to the Top
  About how much does travel protection cost?
   Travel protection costs will vary. For the standard "Travelite" coverage you may expect to pay these approximate rates (US Dollars):
  • Tour Cost of $2000 per person; Age 34 or under: about $95.00
  • Tour Cost of $4000 per person; Age 34 or under: about $165.00

  • Tour Cost of $2000 per person; Age 35-60: about $120.00
  • Tour Cost of $4000 per person; Age 35-60: about $185.00

  • Tour Cost of $2000 per person; Age 61-70: about $150.00
  • Tour Cost of $4000 per person; Age 61-70: about $300.00

Again, the above is just a sampling of rates and are approximations.

Back to the Top
  Is smoking permitted on the tours?
   Yes, though not on the tour buses. China has very few laws or customs restricting smoking; it's permitted most everywhere except rail stations and airports. However, as your co-travelers are used to Western restrictions regarding smoking, tour members are asked to use discretion and courtesy.
Back to the Top
  What if I get sick during a tour. What medical facilities are provided?
   Hospitals and related medical facilities in China are generally excellent. Over the years China has developed a hospital and medical facility "grading system." They now offer a distinct category of such services which are provided specifically for foreign tourists. Should a Let's Travel China guest require medical treatment those specified facilities will be utilized wherever possible.
Back to the Top
  Can I request a non-smoking hotel room?
   You won't need to. Let's Travel China requests "non-smoking" rooms for all tour guests. Should you be a smoker, you may ask hotel personnel to arrange for a "smoking" room upon check-in.

Some tours offered by Let's Travel China, particularly those in our "Adventure China" series, travel through remote corners of the country where non-smoking or smoking sections of hotels or restaurants are simply not available.

Back to the Top
 
Children
  Are there any age restrictions on our China tours?
   Yes. We limit our tours to guests age 9 or above. However, guests age 2 or above are welcomed when traveling with a Family Group of 10 or more guests.
Back to the Top
  Why do you limit your tours to guests age 9 or above?
   There are several reasons why we have an age restriction. Most important, we seek to provide a tour experience whereby the primary focus is the destination's scenery, culture and history. We feel our age policy allows us to best offer and maintain that focus. We also realize that safety and health issues are of greatest concern for small children. Accordingly, we seek to minimize those concerns with our age policy. And finally, we honestly feel that children age 8 or under are less likely to appreciate this unique travel experience.
Back to the Top
  Do the hotels and cruise ship accommodate families?
   Yes, with some explanation. The hotels featured on our tours accommodate up to four persons in a room. However, the Standard Staterooms aboard the Yangtze River Cruise ship can accommodate a maximum of 2; there are no upper berths aboard the ship. There is some limited third person capability for those who upgrade to Deluxe Category staterooms as these cabins provide room for rollaways. In all cases, we suggest you contact a Let's Travel China Tour Specialist for details regarding 3rd person accommodations or family travel.
Back to the Top
  What about on tours with trains? What accommodations are available for families?
   The train accommodations provided on our tour feature cabins with 4 person capacity (including upper berths).
Back to the Top
 
Language
  Does my tour guide speak English?
   Yes. Your Tour Manager and Local Guides were specifically chosen by us for their ability to converse easily in English.
Back to the Top
  Is English widely-spoken in China?
   English is now the Number One foreign language studied in China. However, it is not universally spoken or understood. Most travel industry people (museum tour guides, hotel front desk staff, airline personnel, etc.) speak English, and most young people study English in class. But you'll find sign language and pointing come in handy, too!
Back to the Top
  Will I need to know any Chinese before I go to China?
   No, but it certainly wouldn't hurt to learn a few handy phrases. We've included a few useful greetings and phrases (in the widely-spoken Mandarin Chinese) in our "Chinese Culture" section of this Trip Planning section. Chinese will not be offended if your mastery of their language is less than perfect. On the contrary, they will be impressed by your effort!
Back to the Top
  Is it true that there are different Chinese dialects?
   Yes. The official dialect is Mandarin, a dialect which originated in and around Beijing. Although written Chinese has been standardized for centuries and is understood throughout China, some spoken dialects can be virtually incomprehensible to other Chinese. For example, Cantonese (spoken primarily in the Coastal Southeast) is very different from Mandarin.

When you're in China you may notice there are often Chinese sub-titles on TV programs (which are usually broadcast in Mandarin). This enables viewers to understand what is being said, regardless of their proficiency in the dialect spoken.

Back to the Top
  Are tours available in languages other than English?
   Yes - on a request basis. While all Let's Travel China Tour Managers are fluent in English, some speak other languages as well, such as Spanish, French, Portuguese or German. In many cases, groups of non-English-speakers can be accommodated with Spanish, French , Portuguese or German-speaking Tour Managers.

Please keep in mind that these arrangements require advance notice. Such arrangements work best if the entire tour group speaks the same language so as to minimize multiple translations.

Back to the Top
  Do the taxi drivers in China speak English?
   Most likely their understanding of English will be limited. Therefore, before leaving your hotel for independent travel, we suggest you stop by the front desk and ask a staff member to write your destination or any pertinent, useful information the taxi driver may need, in Chinese. You should also confirm with the hotel staff the expected cost (in RMB) of your trip. And before leaving the hotel, be sure to pick up a business card at the front desk with the name and address of your hotel expressed in Chinese. This can make your return trip much easier!

Tour Tip: Your trip documentation will include a business card of your tour's first hotel written in both English and Chinese. All guests should retain this card should they become lost or separated from the group while in Beijing.

Additional Tour Tips: Before boarding a taxi, be sure the taxi displays a red sticker on the right-rear passenger window indicating the per-kilometer rate (which varies somewhat - 1.20RMB to 2.00RMB depending on the size of the car). If there is no such sticker on the "taxi," avoid it. Only licensed cabs display the sticker. Also, always ask for a receipt from your driver and be sure it is complete (i.e. shows the fare paid, the driver's I.D. number, taxi number).

Back to the Top
 
Tour Documents
  When can I expect to receive my Tour Documents?
   In most cases, tour documents are mailed to you between 21 and 14 days prior to tour departure.
Back to the Top
  What will my Tour Documents consist of?
   Your Let's Travel China documents will consist of:
  • Tour Voucher: This voucher includes your name(s), tour name and duration, arrival and departing international flight schedule (if applicable) and any specific notes regarding optional hotel extensions or custom arrangements you may have secured through Let's Travel China.
  • Itinerary Booklet: This spiral-bound booklet contains your tour's "Trip-at-a-Glance" itinerary; airport arrival information and instructions; your tour's complete, day-by-day itinerary; a list of your hotels; important communication information (address, telephone & FAX); and Let's Travel China's Terms & Conditions and Passage Contract.
  • Quick Reference Travel Checklist: This card provides a short list of things to do, important items to pack and other things to know before your travels to China.
  • Hotel Business Card:This business card displays your tour's first hotel in Beijing (all our scheduled tours begin in Beijing) and provides the hotel's name, address and phone contacts in both English and Chinese.
  • Luggage Tags: You'll receive a sturdy, "Let's Travel China" logo tags for each person traveling. (Tip: Don't remove the name tag from the holder; slide the plastic covering aside, fill in the name & address info and slide the cover back in place.)
  • Other, applicable documents: If you've purchased the Land + Air program through Let's Travel China, your airline tickets will be included within your Tour Documents. If we've secured custom tour arrangements on your behalf, a summary of those arrangements will be noted on your Tour Voucher. (If you've arranged your Chinese Visa through us, your Passport w/Visa will likely have been mailed to you separately, well in advance of your Tour Documents.)
Note One Tour Voucher will be issued for guests traveling under the same surname on the same tour.
Back to the Top
  What's not included within my Tour Documents?
   Your Let's Travel China Tour Documents will not include:
  • Tickets for travel as described and specified within the Tour Itinerary: Unless otherwise noted, tour components such as intra-China flights, train travel, and Yangtze River cruise travel are provided by your Tour Manager or Local Guide as those services occur during your tour.
  • Admission Tickets to Attractions & Museums: Your tour price includes admission to numerous sites and attractions. These tickets will be provided by your Tour Manager or Local Guide as those services occur during your tour.
  • Optional Tour Components: International airline tickets to/from China and airport transfers at your international arrival and departure airport are not included with your Tour Documents unless you have requested and purchased these components through Let's Travel China. For 2008 tours, complimentary international airport transfers are included for all guests, provided your flight arrival or departure coincide with your tour's "begin" and "end" dates.
Back to the Top
  Do you provide e-documents?
   Yes, but only for our most popular tours such as "Essential China" and "Essential China + Yangtze River."

In most cases, "e-docs" are provided for guests whose reservation is made too close-in to departure date to facilitate the physical mailing of their printed Tour Documents.

Back to the Top
 
Tibet (high altitude) Advisories
  I'm concerned about altitude sickness in traveling to Tibet. What can I do to minimize it?
   If you're traveling on our Train to Tibet or Everest Explorer tours - or any Essential China or Discover China tour with the optional "+Tibet" add-on, we suggest you refer to our sub-section "Tibet (high altitude) Advisories" listed under the main "Travel Document & Health" FAQ section.
Back to the Top
  Is there medication I can take to help reduce the effects of High Altitude Sickness?
   Yes. There are medications which have proven helpful for most people. These medications (in pill form, most often) are available in China but we strongly recommend you contact your physician for their suggestions before leaving for China.
Back to the Top
  I'm interested in the Tibet tours which feature the Train to Tibet. Tell me more about the train.
   The train service, in scheduled operation since July 2006, operates from Beijing to Lhasa, Tibet, a distance of 2,500 miles. Connecting service is available from Shanghai. The the high-altitude portion operates from Golmud, China, located in Central China and runs southwesterly to Lhasa. Both our "Train to Tibet" and "Everest Explorer" tours feature travel aboard this train.

Here are some important points to keep in mind:

  • Elevation: From Golmud to Lhasa, trains operate at elevations over 16,000 feet (over 4800 meters). This sector constitutes the highest passenger train service anywhere in the world.
  • Trip Length: It's a 2,500-mile run from Beijing to Lhasa. The entire trip takes 48 hours. Let's Travel China tours travel a short - but high - segment from Xining, passing through Golmud and on to Lhasa. That segment is about 16 hours of travel time and includes overnight accommodations.
  • Accommodations: Currently, the most deluxe accommodations offer 4-person cabins with upper/lower berths. Flat-screen TVs are included within each compartment. There are no private bathroom facilities; bathrooms are included within each car. For 2008, in time for the 2008 Summer Olympics, more upscale cars (with private bathrooms, mini-bar, broadband service) are promised for the run.
  • Scenery: The elevation brings you the bluest skies you've ever seen (outside of an airliner). In the distance, through windows coated with UV-protection, rise snow-capped mountains. Wildlife includes marmots, gazelles and donkeys.
  • Meals: Food is available for purchase onboard. There is one dining car. Food quality is judged to be "good," but not especially creative.
  • Onboard Oxygen: Oxygen content of the air within the cars is increased to help compensate for the high altitudes. The enriched air reduces, but may not eliminate, altitude sickness.
  • Smoking: Due to the higher oxygen content of the air within the cars, SMOKING IS NOT PERMITTED at the high altitudes.
  • Cost: $4.2 billion! Construction costs are high for many reasons. One significant cost was the building of special "